Last Updated: 19 July 2026 

These Terms of Service ("Terms") govern your use of the Sterling Edge website, applications, technology solutions, and professional services.

Sterling Edge is operated by Texxo Limited ("Sterling Edge", "we", "us", or "our"), where applicable.

By accessing or using our website or services, you agree to these Terms.

1. Our Services

Sterling Edge provides Amazon marketplace management, analytics, reporting, advertising management, inventory support, operational services, and technology-enabled solutions for Amazon sellers.

Our services may include:

• Amazon marketplace management

• Amazon PPC management

• Product research

• Product sourcing support

• Listing management

• Inventory monitoring

• Sales reporting

• Marketplace analytics

• Seller dashboards

• Operational reporting

• API-enabled Amazon data integration

• Other related services agreed with a customer

Specific services provided to a customer may be described in a proposal, statement of work, service agreement, order, or other written communication.

2. Amazon API Services

Certain Sterling Edge services may use Amazon APIs, including the Amazon Selling Partner API and, where separately authorized and applicable, Amazon Ads API services.

Amazon API access is subject to the authorization granted by the relevant Amazon seller and the permissions available to our application.

Where an Amazon seller connects an account to Sterling Edge:

1. The seller authorizes the application through the applicable Amazon authorization process.

2. Sterling Edge receives the permitted authorization.

3. Sterling Edge retrieves information permitted by the applicable API roles.

4. Sterling Edge processes the information to provide the authorized service.

We do not require sellers to provide their Amazon Seller Central password to Sterling Edge for API authorization.

3. Customer Authorization

You represent that you have the authority to:

• Use the Amazon account you connect to our services;

• Authorize Sterling Edge to access the applicable Amazon information;

• Provide any information submitted to Sterling Edge;

• Enter into these Terms on behalf of your organization where applicable.

You are responsible for ensuring that the authorization you provide to Sterling Edge is appropriate for your business and the services requested.

4. Amazon Terms and Policies

Your use of Amazon services remains subject to Amazon's applicable terms, policies, agreements, and requirements.

Sterling Edge's services do not replace or modify your contractual relationship with Amazon.

You remain responsible for complying with the applicable Amazon seller agreements, policies, marketplace requirements, and other Amazon requirements applicable to your account.

Sterling Edge will also comply with applicable Amazon API agreements and policies governing our access to Amazon APIs.

Amazon's API program has specific requirements governing API use, data protection, security, and acceptable use.

5. Customer Responsibilities

You are responsible for:

• Maintaining your Amazon seller account in good standing;

• Providing accurate information;

• Maintaining appropriate authorization;

• Reviewing reports and information provided by our services;

• Making final business decisions;

• Complying with applicable laws;

• Complying with Amazon's policies and requirements;

• Maintaining appropriate access to your own Amazon account;

• Informing us of material changes affecting your account or authorization.

6. Accuracy of Information

We seek to provide accurate reports and information based on the data available to us.

However, information retrieved from Amazon or other third-party systems may change, be delayed, become unavailable, or contain errors.

Sterling Edge does not guarantee that every report, metric, estimate, or data point will always be complete, current, or error-free.

You should verify material business decisions against the applicable source systems where appropriate.

7. Advertising and PPC Services

Where Sterling Edge provides Amazon advertising or PPC management services, our services may include:

• Campaign management

• Bid management

• Keyword management

• Placement analysis

• Search-term analysis

• Performance reporting

• Budget monitoring

• Advertising optimization

Advertising recommendations and changes are based on available information and defined business objectives.

We do not guarantee:

• A particular sales level

• A particular advertising return

• A particular advertising cost of sale

• A particular ranking

• A particular number of impressions

• A particular number of clicks

• A particular number of orders

• A particular profit level

Amazon advertising performance depends on many factors outside our control.

8. Inventory and Sales Information

Where authorized, Sterling Edge may retrieve inventory, sales, order, product, fulfillment, and related information from Amazon.

This information is used to provide the applicable service.

Inventory levels, sales figures, order status, and other marketplace information may change after information is retrieved.

Customers remain responsible for reviewing their Amazon account and taking appropriate operational action.

9. Third-Party Services

Sterling Edge may use third-party technology providers to operate portions of our services, such as:

• Hosting infrastructure

• Databases

• Security services

• Communications

• Analytics

• Payment processing

• Monitoring

• Other technical infrastructure

Where third-party providers process customer information on our behalf, we seek to use appropriate contractual and security safeguards.

The specific providers used may change as our technology infrastructure develops.

10. Prohibited Use

You may not use Sterling Edge services to:

• Violate applicable laws or regulations;

• Violate Amazon's policies or agreements;

• Obtain unauthorized access to another person's Amazon account;

• Attempt to circumvent Amazon's security or authorization mechanisms;

• Access information that you are not authorized to access;

• Reverse engineer or interfere with our services;

• Introduce malicious code or harmful software;

• Abuse API access;

• Attempt to circumvent API rate limits or technical restrictions;

• Use our services to commit fraud or facilitate unlawful activity;

• Misrepresent your identity or authority.

11. Account Security

You are responsible for maintaining the security of your Sterling Edge account credentials and other access information under your control.

You should notify us promptly if you believe that:

• Your account has been compromised;

• Unauthorized access has occurred;

• Your Amazon authorization was improperly obtained;

• Your credentials have been disclosed.

We may suspend access where reasonably necessary to protect customers, our systems, Amazon information, or the integrity of our services.

12. Data Protection

Our handling of personal information is described in our Privacy Policy.

Where Sterling Edge processes Amazon information, we will handle that information according to applicable contractual requirements, authorization restrictions, Amazon API requirements, and applicable data-protection laws.

13. Confidentiality

Each party may receive confidential information belonging to the other party.

Confidential information should only be used for the purpose for which it was disclosed and should not be disclosed to unauthorized persons except where required by law or otherwise permitted under an applicable agreement.

Customer Amazon information will be treated as confidential business information.

14. Intellectual Property

Sterling Edge and its licensors retain ownership of:

• The Sterling Edge website

• Software

• Applications

• Dashboards

• Designs

• Documentation

• Branding

• Templates

• Reports and reporting systems

• Technology and underlying systems

Unless otherwise agreed in writing, use of our services does not transfer ownership of Sterling Edge's intellectual property to the customer.

Customers retain ownership of their own business information and data, subject to applicable rights and licenses necessary for us to provide the services.

15. Customer Feedback

If you voluntarily provide suggestions, feedback, or recommendations regarding our services, we may use that feedback to improve our services, provided that doing so does not disclose your confidential information.

16. Service Availability

We seek to provide reliable services but do not guarantee uninterrupted availability.

Services may occasionally be unavailable because of:

• Maintenance

• Updates

• Security events

• Technical failures

• Internet or network problems

• Third-party service outages

• Amazon API availability

• Amazon policy or API changes

• Events outside our reasonable control

17. Amazon API Changes

Amazon may change, restrict, suspend, or discontinue APIs, API functionality, permissions, reports, metrics, authorization mechanisms, or other Amazon services.

Such changes may affect Sterling Edge functionality.

We will make reasonable efforts to adapt our services where practical, but we do not guarantee that a particular Amazon API feature will remain available.

18. Suspension or Termination

We may suspend or terminate access to our services where reasonably necessary because of:

• Breach of these Terms

• Security concerns

• Unauthorized access

• Fraudulent activity

• Abuse of our systems

• Violation of applicable laws

• Violation of Amazon requirements

• Non-payment where applicable

• Requests or requirements from Amazon or another competent authority

• Other circumstances requiring suspension to protect our customers or systems

Customers may discontinue their use of our services subject to any applicable service agreement or contractual notice requirements.

19. Effect of Termination

After termination:

• Access to applicable Sterling Edge services may be disabled.

• Amazon API authorization may no longer be used by Sterling Edge.

• Customer information will be handled according to our Privacy Policy and applicable retention requirements.

• Information required to be retained for legal, security, accounting, contractual, or compliance purposes may be retained for the applicable period.

20. No Guarantee of Business Results

Sterling Edge provides tools, services, reporting, analytics, and professional assistance.

We do not guarantee a specific:

• Revenue level

• Profit level

• Sales volume

• Amazon ranking

• Advertising performance

• Return on advertising spend

• Advertising cost of sale

• Inventory turnover

• Account performance

• Business outcome

Business results depend on many factors, including product, pricing, competition, Amazon marketplace conditions, advertising, inventory, customer demand, and decisions made by the customer.

21. Disclaimers

To the maximum extent permitted by applicable law, Sterling Edge provides services and technology on an "as available" basis.

We do not warrant that:

• The service will always be uninterrupted;

• All information will always be complete or error-free;

• Third-party services will always be available;

• Amazon APIs will always remain unchanged;

• The service will meet every particular business requirement;

• Particular commercial results will be achieved.

Nothing in these Terms excludes or limits rights or liabilities that cannot legally be excluded or limited.

22. Limitation of Liability

To the maximum extent permitted by applicable law, Sterling Edge will not be liable for indirect, incidental, special, consequential, or loss-of-profit damages arising from use of our services.

This includes losses resulting from:

• Amazon account decisions

• Amazon policy changes

• Amazon API changes

• Marketplace suspension

• Advertising performance

• Inventory decisions

• Business decisions

• Third-party service failures

• Customer-provided information

Nothing in these Terms limits liability that cannot legally be limited under applicable law.

23. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Sterling Edge harmless from claims, losses, liabilities, costs, or expenses arising from your:

• Breach of these Terms;

• Unauthorized use of our services;

• Violation of applicable laws;

• Violation of Amazon's applicable requirements;

• Misuse of API access;

• Infringement of another party's rights;

• Unauthorized access to another person's account.

This section does not apply where the claim results from Sterling Edge's own unlawful conduct or liability that cannot legally be transferred.

24. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we will update the "Last Updated" date.

Where appropriate, we may provide additional notice of material changes.

Continued use of our services after the effective date of updated Terms constitutes acceptance of the updated Terms to the extent permitted by law.

25. Governing Law

These Terms are governed by the laws of England and Wales.

Subject to any mandatory rights available to consumers or other applicable parties under law, the courts of England and Wales shall have jurisdiction over disputes arising from these Terms.

26. Contact

Questions regarding these Terms can be directed to:

Sterling Edge
Operated by: Texxo Limited
Email:  texxouk@gmail.com
Website: sterlingedge.online